Pre-survey
Get ready
- Mock survey with written findings
- Plan of Correction coaching
- Compliance checklists
- Staff readiness drills
Survey emergency response
Failed survey? Immediate Jeopardy? Call now.
When a survey goes wrong, every day matters. SMK Medical delivers hands-on CMS compliance recovery: removal plans, CMS-2567 analysis, Plans of Correction that address root cause, and preparation for the revisit.
48-hour emergency response
Immediate Jeopardy can cost more than $10,000 per day.
Civil money penalties, denial of payment for new admissions, lost census, and liability exposure compound quickly. We step in before the damage becomes permanent.
Pre-survey to revisit
How we support you, before, during, and after survey
During survey
Stay steady
- Real-time support by phone or text
- Policy and record review coaching
- Leadership support during the survey
Post-survey
Respond well
- CMS-2567 breakdown and review
- Custom Plan of Correction development
- QAPI alignment and reporting
- Revisit preparation
IJ emergency
Remove the jeopardy
- Onsite deployment within 48 hours
- Immediate removal plan
- Team training and triage
- CMS and state agency coordination support
POC & CMS-2567
Plans of Correction that get accepted
A Plan of Correction is a legal document. It has to address each deficient practice, the residents affected, the systems you are changing, how you will monitor, and who is responsible, with dates you can actually meet.
We write Plans of Correction with your team, not for them, so the corrective actions match what your building can sustain. Our founder also built SmartPOC®, the Plan of Correction module inside SurveyGuard.
- Root cause analysis for each tag
- Systemic corrective action
- Monitoring and QAPI integration
- Allegation of compliance timelines
Client feedback
Real outcomes
Survey team walked in Friday at 8 AM. Our coordinator quit. SMK had a response team in place by 2 PM. POC submitted Monday. IJ lifted in 5 days.
SMK developed our removal plan during our crisis. Their POC got us back in compliance fast.
FAQ
Frequently asked questions
What should a nursing home do after an Immediate Jeopardy citation?
Act the same day. The facility needs a removal plan that stops the immediate risk to residents, staff education, and evidence the plan is in place. SMK Medical can deploy onsite within 48 hours and supports removal plans by phone immediately. Call (313) 314-8267.
How long do we have to submit a Plan of Correction?
Facilities generally have 10 calendar days from receipt of the CMS-2567 to submit an acceptable Plan of Correction. Confirm the deadline in your state survey agency’s letter.
What makes a Plan of Correction acceptable?
It addresses each deficient practice, the residents affected and those at risk, the systemic changes made, how the facility will monitor and for how long, who is responsible, and a realistic completion date.
Can you help with informal dispute resolution?
Yes. We review the CMS-2567, assess whether findings can be disputed, and prepare documentation for informal dispute resolution.
CMS isn’t waiting. Neither should you.
Call our survey response line for Immediate Jeopardy removal plans, Plan of Correction development, and CMS-2567 support.