Long-term care compliance consulting · Remote and onsite nationwideSurvey emergency? (313) 314-8267

Education & leadership training

Training that fixes operational risk

Hands-on, compliance-driven training led by people who have run buildings, managed teams, and worked through real survey pressure. Built to hold up in your facility, not in a classroom.

Onsite or remote

In-person onsite training

We work directly with administrators, DONs, department heads, and frontline staff inside your operation, using your workflows and documentation.

  • Survey readiness and mock survey preparation
  • Clinical practice correction and skills validation
  • Leadership accountability and system correction

Remote & virtual training

Focused virtual sessions tied to specific operational and compliance risks.

  • Targeted compliance and documentation training
  • Policy implementation and reinforcement
  • Leadership coaching and risk review

Curriculum

Core focus areas

  • Survey readiness and mock survey preparation
  • CMS compliance and regulatory expectations
  • PDPM and documentation accuracy
  • Falls, infection control, and high-risk clinical areas
  • QAPI program development and execution
  • Leadership, accountability, and difficult conversations

Coaching

Leadership training & executive coaching

Coaching for DONs, administrators, administrators in training, and regional teams who carry the weight of survey and operations.

  • DON and NHA executive coaching
  • Healthcare Coaching Lifeline, starting at $200 per month
  • Leadership development programs
  • Team building and management support

Curriculum by role

Training by audience

Frontline staff

CNAs, aides, and support staff

Short, practical sessions on the care practices surveyors observe most.

  • Infection prevention and hand hygiene
  • Abuse, neglect, and reporting
  • Resident rights and dignity
  • Falls and safe transfers

Licensed nurses

Nurses and nurse managers

Clinical documentation and assessment practice that holds up to record review.

  • Care plans that match the MDS
  • Change in condition and notification
  • Medication pass and pressure injury prevention
  • Survey interview preparation

Department heads

Department leaders

Systems and monitoring for each department's survey exposure.

  • Dietary, housekeeping, and activities readiness
  • Audit tools and monitoring schedules
  • QAPI participation
  • Staff competencies

Leadership

Administrators and DONs

Running the building through survey, and holding systems accountable afterward.

  • Entrance conference readiness
  • Plan of Correction ownership
  • Difficult conversations and accountability
  • Regulatory updates from CMS

Method

How we build a training program

  1. 01

    Find the risk

    We start from your survey history, audits, and incident data so training targets the practices most likely to be cited.

  2. 02

    Match the audience

    Frontline staff, nurse managers, department heads, and leadership each get content built for their role.

  3. 03

    Teach with your documents

    Sessions use your own policies, forms, and records, not generic slides.

  4. 04

    Validate

    Skills checks, return demonstrations, and follow-up audits confirm the training changed practice.

FAQ

Frequently asked questions

What training topics do nursing homes need most?

Survey readiness, infection prevention, falls and accident prevention, abuse and neglect reporting, care planning, MDS and PDPM documentation, QAPI, and leadership accountability are the most requested.

Do you offer continuing education credit?

SMK Medical’s founder is a California Board of Registered Nursing approved continuing education provider. Ask about continuing education when you request training.

Can training be delivered remotely?

Yes. Focused topics work well as live virtual sessions of two to four hours. Skills validation and survey preparation are best onsite.

Do you coach administrators and directors of nursing?

Yes. We coach NHAs, DONs, administrators in training, and regional leaders, including the Healthcare Coaching Lifeline starting at $200 per month.

Contact hours

Continuing education credit

SMK Medical is a California Board of Registered Nursing approved continuing education provider.

Many of our courses earn contact hours, and we can award contact hours for your own events.

Continuing educationQCP course

Schedule training for your team

Tell us your audience, your risk areas, and your dates. We will build the program around them.